Frequently Asked Questions

What happens next with my application?

It takes 3 – 6 weeks to process your application.  Once your application is approved, you will receive a call to set up an appointment.  If we are unable to reach you by phone, you may receive an appointment letter in the mail.

What services do you provide?

The I Care Vision Center provides complete eye care including medical, surgical, and glasses* to individuals living at 150% or below federal poverty guidelines.  We also provide eye medications to those who need them but cannot afford them.

*Glasses are only provided to patients who do not have any insurance plans that help cover this.

Are there fees associated with services?

There is a $20 copay for annual complete eye exams and a $10 copay for follow up appointments.  There are fees associated with replacement eye glasses and surgeries.  All additional fees will be discussed with patients prior to services received.

If you are homeless and living in a shelter or group home, you will not incur exam fees for the services provided at the I Care Vision Center.

Why do you need so many documents?

As a charity organization, services at the I Care Vision Center are meant for low income and homeless families who are living 150% or below poverty guidelines and cannot afford private care.  The only way we can verify this information is by receiving copies of all the requested documents.

What is considered household income?

Household income is a measure of the combined incomes of all people sharing a particular household or place of residence. It includes every form of income, e.g., salaries and wages, retirement income, food stamps, and social security. The residents of the household do not have to be related to the head of the household for their earnings to be considered part of the household's income. 

What do I do if I need help completing an application?

Staff is available on Wednesday mornings from 8:30-9:30am to assist with your application.  Please come prepared with the documents listed on the check list, incomplete applications will not be accepted.  There is only an English language application.  However, we do have a bilingual staff that can assist you.

What happens if my insurance status changes? 

Please keep our office informed of all changes such as insurance, phone number, income, etc.

How long will my application stay current?

Applications are current for one year, but additional information may be required.